When you work in communications, we know how vital it is to do exactly that, communicate. Especially during a crisis.
Therefore, we wanted to take this opportunity to offer reassurance and provide an update on how we will continue to work with clients – and prospective clients – to make sure everyone gets the very best support during this difficult time.
Like many businesses, we are following the advice and guidelines of the Government in response to the spread of COVID-19.
Currently, we are all fit and healthy and working remotely. We are offering clients a Skype, Facetime or telephone call and also providing weekly update and opportunity emails on a Friday. We have put robust systems in place to make sure that we continue to deliver the exemplary service we pride ourselves on when working from our own homes.
All our staff have the equipment they need to work remotely which means we can continue to uphold the guarantees we offer all clients such as regular contact – via email or over the phone – and actively seeking opportunities to help boost and bolster you and your business through the media.
Our rolling PR plans will keep our teams abreast of any developments – and allow clients to contact us for live updates on how we are handling their account.
We are in constant contact with the local, national and trade press who have told us this week that, due to staff shortages and the constantly changing news agenda, they will be relying on us heavily to support them by providing ongoing content – which can only be beneficial for our clients.
On top of that, we have plans in place to provide a further support network for you during the coronavirus panic.
This will involve helping clients prepare internal and external messages – both in the media, on newsletters and bulletins, through blogs and briefings and across social media platforms - to inform staff and the public about how the crisis is being managed at your workplace.
If that was not enough, we will be offering our clients the opportunity to access a number of webinars which our staff are putting together and will be delivered online – allowing clients to invite their staff to upskill while working from home.
These will include training from a former national newspaper journalist on understanding news right through to bitesize tutoring from our digital experts on how to make the most out of Twitter, Facebook and LinkedIn.
We will let you know when these will take place – and how to invite staff to join in.
All that’s left to say is that we are here to support clients to get through the weeks and months ahead and PR will be a vital component in keeping businesses operational and functional now and in the future.
If you feel you need the support of a PR agency to get important messages out during these difficult times then get in touch.
Stay safe – and look forward to Skyping soon!
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